Who We Work Best With (And What Makes Us Different)
Not every cleaning company is the right fit for every organisation. We've learned that over more than a decade, and we've got better at being honest about it upfront.
Fresh Desk works best with organisations that are serious about sustainability and social procurement — not just as a line in a policy document, but as something they're actively measuring and reporting on. Government agencies, large corporates, and organisations with a published sustainability strategy tend to be our best-fit customers.
In practical terms, we're typically a good match if your office space is somewhere between 15,000 and 20,000 square metres, your annual cleaning spend sits between $500k and $1m, and you need coverage across Auckland and Wellington (and potentially Otago or Hawke's Bay too).
Why does fit matter?
Because what we offer goes beyond clean floors. When you contract Fresh Desk, you get:
Living Wage employment — we've been paying it since 2015, making us one of Aotearoa's longest-standing certified Living Wage employers in the cleaning sector
100% Eco Choice Aotearoa certified products — which means everything we use meets or exceeds NZ's environmental standards for cleaning
Verified impact data — 97% average quality audit scores, 89% staff wellbeing, and annual sustainability reporting you can use in your own disclosures
Social procurement credentials — as an Ākina-certified social enterprise, we help you meet your broader outcomes obligations under the Government Procurement Rules
As a social enterprise rather than a for-profit company, we reinvest into our team rather than sending profits offshore. That means dedicated wellbeing support for staff, ongoing professional development, and continuous service improvement — all of which show up in the quality of the work.
Our current customers include New Zealand Post, Taumata Arowai, Toitū Te Whenua LINZ, and Xero. We're grateful for their support as we've grown.
We've also received support from the Ministry for Social Development, Hutt City Council, Ākina Foundation, SAP Social Sabbatical, and Living Wage Aotearoa, and we're active members of the Cleaning Services Sector Collective.
If that sounds like a good match for your organisation, we'd love to have a no-pressure conversation about what your cleaning needs look like.
