Our Impact

At a glance

Why it matters

We believe people and environmental outcomes are connected. A workplace that values its people tends to make better decisions about resources. A workplace that reduces waste usually becomes more thoughtful across the board. We're proud of the progress we've made, and equally open about the work still ahead. Because impact isn't something you claim — it's something you keep working on.

EcoVadis Silver Rating

In 2026 Fresh Desk was independently assessed by EcoVadis and awarded a Silver medal — placing us in the top 15% of companies globally for sustainability management across governance, labour, ethics, and environment. We're treating this as a foundation, not a ceiling.

Download our EcoVadis Scorecard 2026

Social Commitments

Fresh Desk has paid all staff the living wage or above for over 10 years. In 2024, we were gender pay gap positive and Pacific pay gap positive — meaning women and Pacific peoples earn more than the average across our team.

We offer free and confidential counselling to all staff and their families through the Xero Assistance Programme.

Previous Impact Reports

Download 2024 Sustainability Report
Download 2022 Impact Report
Download 2023 Impact Report

2024 Eco Snapshot

Carbon Emissions

5 tonnes CO₂e (down year on year)


Carbon reduction target

50% by 2028; net zero by 2050


Eco Choice products

100% of cleaning products certified


Waste diversion (avg)

22% across customer sites


Waste reports delivered

21


Native trees planted

5 (karaka, tī kōuka)

2024 People Snapshot

Staff wellbeing score

89% (stable over 3 years)


Quality audit average

97%


Quality audits conducted

43


Work accidents or incidents

0


Toolbox hui held

21


Pay equity

Gender pay gap positive
Pacific pay gap positive